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Hotel The Palace

Hotel The Palace offers a clean, cozy stay with free Wi-Fi and parking in Cuernavaca. Enjoy warm water, friendly service, and great value near Carr Cuernavaca-Tepoztlán. Ideal for sightseeing and restful nights.

Carr Cuernavaca-Tepoztlán Km.3.5, Ahuatepec, 62300 Cuernavaca, Mor., Mexico View on map
7.6/10
Good Based on 222 recent guest reviews
Free Wi-Fi Free parking
What recent guests emphasize

Balanced comfort with budget-friendly perks

Visitors appreciate the hotel's affordability and cleanliness, noting it as a practical choice for short stays despite some maintenance needs and limited amenities.

Guests often praise

  • Good value for money with accessible pricing.
  • Clean and comfortable rooms with hot water available.
  • Friendly and attentive staff service.
  • Affordable snacks and beverages on site.

Worth knowing

  • The property lacks a pool and fitness center.
  • Some guest feedback mentions minor maintenance issues.
  • Parking and Wi-Fi are available at no extra cost.
  • TV remotes can be rented for an additional fee with deposit.

Best for

  • Travelers seeking budget accommodations for overnight stays.
  • Visitors focused on sightseeing and easy access to local attractions.
  • Guests prioritizing basic comfort and essential amenities.
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About this property

Welcome to Hotel The Palace

Hotel The Palace, nestled in the serene outskirts of Cuernavaca, offers a welcoming retreat for travelers seeking comfort without excess. Located conveniently at Carr Cuernavaca-Tepoztlán Km.3.5 in Ahuatepec, this mid-range hotel balances affordability with essential amenities. With a solid 3.8 rating, it stands out as a practical choice for those prioritizing value and friendly service.

The hotel’s strongest appeal lies in its clean and comfortable rooms. Guests frequently highlight the presence of hot water, an often-overlooked yet vital detail that enhances the stay’s quality. The straightforward environment, paired with accessible prices, creates a low-pressure atmosphere ideal for short stays or stopovers. Customer reviews praise the establishment’s affordability, noting that even small conveniences like renting a TV remote or purchasing snacks and beer remain budget-friendly.

Though the facilities do not include a pool or fitness center, Hotel The Palace compensates with free Wi-Fi and parking—amenities that travelers expect as standard. The absence of these luxury features is balanced by the hotel’s attentive staff, whose exceptional service leaves a positive impression on many visitors. This human element adds warmth to the hotel experience, making guests feel valued and cared for.

The location is well-suited for tourists and business travelers who wish to explore Cuernavaca and the nearby Tepoztlán area. The proximity to scenic spots and local recreation makes it more than just a place to sleep; it's a convenient base for discovering the surrounding culture and nature.

While some reviews suggest the hotel could benefit from minor maintenance improvements, the overall impression remains favorable. Hotel The Palace respects the essentials and delivers them with honesty and simplicity—a clear virtue in today’s often overstated hotel market. It’s a dependable choice for visitors who prioritize comfort, efficiency, and genuine hospitality without unnecessary frills.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free parking

Not available at this property

Pool
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

EAC
Erik Antonio Castro Huesca Nov 25, 2025
10

Excelente lugar. Por $150 pasas un buen rato con agua caliente. Si quieres control para la tele lo rentan en $100. Te los regresan al final que entregues el control. La cerveza y snacks estaban a un precio accesible

JR
Jenniffer Ramírez Nov 09, 2025
8.0

Recomendable para pasar la noche. Limpio y cómodo. Cuenta agua caliente. Únicamente le falta un poco de mantenimiento.

IP
Israel Peña Oct 27, 2025
10

Instalaciones que al menos, lucen limpias (esperamos que lo estén). Un precio muy accesible, relación costo beneficio muy buena. Pero sobre todo, Excelente atención!!!

Location & neighborhood

Where you'll find Hotel The Palace

Cuernavaca, Morelos, Mexico

Based on sightseeing, recreation, and getting around

  • Mexico City International Airport Benito Juárez 1 hr 31 Car
  • Felipe Ángeles International Airport 2 hr 38 Car
  • Lic. Adolfo López Mateos International Airport 1 hr 54 Car
Things to do nearby

Worth the walk or a quick ride

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